Q & A

Product information

  1. Are Generic Drugs Safe?
    All drugs presented in our online service are of high quality, safe and approved. Every generic drug presented at our online pharmaceutics service has the same active component as in the branded analogues. The only difference may be the shape or color of the pill.
  2. Is generic medicine as efficient as brand name analogues?
    Generic medicine is has basically the same chemical composition as their branded analogues. Its action and quality are the same and an identical set of instruction have to be followed during their administration. The pharmacological properties are identical although the color and shape may differ.
  3. Is the generic Viagra approved by FDA?
    The generic medicine that you see on our site is FDA approved.
  4. Why is generic medicine much cheaper?
    It is not a secret that generic medicine is more affordable than branded counterparts. A lot has to do with the fact that manufacturers of generics don’t have to invest into marketing and improvement of formula. The end result is already known and there is no need to invest additional resources. The quality of the product cannot be lower or it would get banned by The Food and Drug Administration.
  5. Is there a generic for every brand of medicine?
    Unfortunately, there is no generic for every medicine. Once a brand-name medicine patent expires other manufacturers can produce drugs based on the same formula. This isn’t always the case as only a half of medicine has generics versions of it.
  6. Can you advice other product for impotence?
    The same medicine doesn’t always cause the same response for different patients. This is why you could try other options.
    These include certain improvements in your lifestyle (balanced diet, quitting smoking and restriction of alcohol usage). Other methods include vacuum pumps, surgery and injections. With a well put together treatment plan you will be able to avoid any adverse effects and concentrate on managing your symptoms.
  7. What gets usually prescribed?
    It has proven that PDE-5 inhibitors are the first prescribed medication that deals well with impotence. This is why we offer Sildenafil as the first measure. A lot depends on your doctor’s point of view as he may suggest other medication for treatment, if the possibility of adverse effects is high for you.
  8. Is a prescription needed?
    For an online service a prescription doesn’t represent a necessity. This doesn’t change the fact that you need to see a doctor for an examination and consultation. Only a specialist may identify the necessity for taking any kind of medicine. Your medical history has to be taken into consideration as well.
  9. Are there major differences between Viagra dosages?
    Viagra is prescribed in doses of 25mg, 50mg and 100mg. The only difference here is the amount of the active component in the pill. Different doses are prescribed based on individual symptoms and health condition.

Delivery service

  1. What can I do if I haven’t received my package?
    Depending on the method of shipment it may take up to 20 days for it to be completed. Possible delays at customs may also affect the delivery time.
    We kindly ask you to remain patient. The percent of successful deliveries is very high as practically all our clients receive the package. Please contact our customer support team if you encounter any problems with delivery.
  2. Do you deliver to PO Boxes?
    Yes. This is a common practice as we frequently send packages to PO Boxes.
  3. What if my order gets lost?
    The medication will be shipped again in case it has been delivered to the wrong destination or lost on its way. This service is free.
  4. What methods of shipment do you use?
    We use two methods of shipping:
    Airmail – Takes from 2 to 3 weeks to complete delivery.
    Trackable courier delivery – Takes from 3 to 8 days to complete delivery.
    Orders are usually delivered on the next day or even same day.Contact us if your order doesn’t arrive within the discussed timeframe.
    We will try to solve all the issues as quickly as possible. The existing options are either resending or refunding. Delays may also appear at customs. We are always ready to deal with any issues and provide necessary assistance.
  5. What can I do if I want to cancel my order?
    In case we have received your shipping address confirmation, the order won’t be able to be canceled. You can cancel it before the confirmation. It won’t be shipped until we receive your confirmation. If an order gets cancelled, then your money will be returned to your account within 2-3 working days.
  6. Is my order being tracked?
    The information of order tracking will be available soon after the order has been shipped. It will be sent via E-mail as soon as it becomes available for our shipping office. This kind of information can be accessed via regular post only through a special request.
  7. How an order is executed?
    Placing an order is not difficult. Follow the instructions and add the product you need in the cart. After you checkout you will find yourself on the billing page where you can choose the most comfortable method of payment and fill out the necessary blanks. Your order will be processed by operators during the working hours. A confirmation will be sent to your e-mail within 24 hours.
  8. What payment methods do you offer?
    Our billing page has a list of all available payment methods. Normally, we accept all common payment methods, including PayPal.
  9. What exactly will I get in my package?
    You will cardboards packs filled with blisters. In each of them you will see 10 pills. The information about the contents of your package will be kept secret tanks to a completely discreet shipment package wrapping.

    About our service

  1. What are your advantages in comparison to a pharmacy?
    We don’t charge for delivery and we will send your medication in a special discreet packaging. Customer support is available 24/7.
  2. Who is your service made for?
    Our service was created to help adult men resolve their issues related to erectile dysfunction in the comfort of their home.
  3. Do I need a prescription to use your service?
    That’s not necessary. For generic medication listed on our site you don’t need it.
  4. What is your privacy policy?
    Healthcare may represent a very sensitive topic and this is why we have introduced most serious measures to protect your confidentiality. Your personal information is safely protected and information regarding payment history or personal data will not be transferred to others.
  5. Why are products here cheaper?
    By saving a lot of the business costs related to rent and buying medicine in bulk we have lowered the price for our services. All clients can benefit from top quality products at a lower price as well as fast delivery. The reasonable prices don’t come at the expense of quality.

Other questions

  1. Is my private information safe?
    All the private information is never shared and is kept safe through SSL encryption.
  2. Do you offer refunds?
    If the problem is associated with mistakes on the part of the service, like in the case of wrong delivery or wrong shipment then you have to contact us in order to get a refund.
  3. Is it possible to diagnose impotence remotely?
    It is possible, based only on the reported symptoms. An expert in the field will be able to identify the case of erectile.
    More information is always beneficial, as you can order laboratory tests or undergo a medical examination.